Project Manager, Operations (Remote)

Adlucent is looking for an Project Manager, Operations to help coordinate and manage a diverse array of account-aligned projects - including onboarding new clients and support for existing client programs. The most critical aspect of this position is the proven ability to understand the interdependencies between all tasks and people to ensure work is done efficiently and awesomely. We'll call upon you to manage workflow, inform resource allocation, understand the scope and risk of assigned projects, and, most importantly, be an impactful team player.

The right candidate is a confident leader, who motivates project teams, ensures quality and holds team members accountable so they can achieve their goals on projects. The project manager will work closely with our client services and sales. This position reports to the Senior Operations & Project Manager.

What We Offer:

Competitive salary
• Comprehensive Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with Company Match
• Training and Career Development
• Generous Paid Time-Off and Flexible Schedules
• Named "Best Places to Work 2022" by Built In Austin

The Role:

• Project workflow management
  • Maintain critical data in our Enterprise Resource Planning (ERP) tool
  • Open and close monthly projects, ensuring budgets and scope are accurate
  • Ownership and accountability for each project you lead, ensuring all problems are being solved and reporting on progress against each, while fluidly keeping the project on track
  • Prioritize, plan and enforce key milestones while adapting as needed
  • Look for efficiency improvements, balancing creativity with practicality
• Constant communication and collaboration across functionally diverse teams
  • Strong negotiation, conflict management and risk mitigation skills
  • Discuss project details in depth, be able to ask insightful questions and understand the answers
  • Keep the team informed about project status and schedule, be comfortable delivering both good and bad news
  • Help the team learn from mistakes and recognize successes
  • Utilize multiple tools and reports to support sharing of current status and conclusions
• Project scoping and life cycle management
  • Create onboarding briefs, schedule and lead meetings for project life cycle and update relevant progress reports
  • Ensure that each team member understands project requirements and expectations upfront
  • Manage, monitor and maintain project scope
  • Proactively escalate concerns regarding possible delays
  • Pinpoint a specific cause for each overage and explain it with objectivity
• Resource management
  • Use project management software to develop project schedules, budget, plan, and allocate resources according to deadlines
  • Ensure team allocations for client projects are updated in real time
  • Assist business leads with monthly labor forecasts
  • Weekly / monthly reporting critical to ensuring we are hitting targets
• Operations project support
  • Support Sales, Finance and Client Services with Salesforce data entry / administration
  • Reporting, dashboard creation and maintenance
  • Special projects that support teams in the org

About you:

You care deeply about project ownership and accountability, with exceptional attention to detail - and you've done it before in a fast-paced environment. You're compassionate and trustworthy, communicate and collaborate effectively, and have high standards for yourself and others. You're unafraid to make mistakes, learn from them and avoid making them again. You ask questions and accept constructive criticism. You're self-driven, enthusiastic and embrace change. Additionally, you have:

• 2-4 years of relevant experience managing a wide variety of projects, preferably at an digital marketing, advertising or integrated agency
• Strong attention to detail - ability to capture those tasks that everyone assumes will be completed, that might otherwise slip through the cracks
• Experience managing multiple projects / clients simultaneously
• The ability to prioritize (and reprioritize) tasks across many concurrent projects, while maintaining a balanced workload for you and your team
• A strong understanding of how to identify, communicate and escalate project risk
• Ability to lead meetings and drive processes
• Adaptability to various tools and technologies

Bonus if you have:

• Experience managing the project life cycle with tools like: Kantata (Mavenlink), Workfront, Workamajig, Microsoft Project, etc.
• Experience with SalesForce
• Bachelor's degree

About Us:

Adlucent is the performance marketing agency that proves outperformance has no limit. Powered by our purpose-built platform, Deep SearchTM, Adlucent unifies the best of human and machine for a scientific approach to marketing. We work transparently in partnership with B2C and B2B retailers and brands to create custom, predictive programs that drive ever-better outcomes. Our services include paid search, shopping, social, Amazon, display media, video, performance creative, consulting, and measurement. Headquartered in Austin, Texas, Adlucent is part of Advantage Solutions and ranked one of the top marketing companies in the U.S. by AdAge.

• Our Mission: Inspire the problem-solvers of tomorrow to reimagine client outcomes
• Our Vision: Lead the industry evolution toward always-relevant marketing
• Our Values:
  • LEAD WITH EMPATHY: We champion kindness and authenticity - forging caring connections that embrace diversity, fuel inclusion, and ignite individual leadership.
  • MAKE $#%& HAPPEN: We solve problems efficiently. We know when to iterate and when to innovate. Some days we get to win and some days we get to learn.
  • OUTPERFORM TOGETHER: We unite our strengths to achieve success, collectively. Celebrating breakthroughs, supporting growth, we thrive as one.
• Location: Adlucent is a remote-forward digital performance marketing agency headquartered in Austin, TX

Job Will Remain Open Until Filled

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Project Manager position offers direct project involvement and collaborative work with various teams and internal operations staff via email and in-person in a results-driven, fun and dynamic group/team based corporate culture. The Project Manager oversees the planning, implementation, and tracking of projects from conception to completion with specified deliverables.

This position requires strong organizational skills and ability to work on many tasks in parallel. The project manager will own the project execution, be responsible for the project schedule, overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.

Essential Job Duties and Responsibilities

• Lead the planning and implementation of project
• Define project tasks and resource requirements
• Assemble and coordinate project staff and provide direction and support to project team & quality assurance
• Plan and schedule project timelines
• Track project deliverables using appropriate tools
• Schedule and facilitate key project meetings - conduct team status meetings and team status schedule.
• Route materials to approving departments
• Enforce the use of company data programs such as Proof HQ and InTrack3

Supervisory Responsibilities

Direct Reports

This position may have supervisory responsibilities for direct reports

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

Travel and Driving are not essential duties or functions of this job

Minimum Qualifications

Education Level: (Required): Associate's Degree or equivalent experience

(Preferred): Bachelor's Degree or equivalent experience

Field of Study/Area of Experience: Marketing / Communications

Skills, Knowledge and

• Strong written communication and verbal communication skills
• Good interpersonal skills
• Strong prioritization skills
• Decision making skills
• Ability to understand and follow specific instructions and procedures
• Ability to exercise sound judgment
• Ability to work effectively with management
• Ability to visualize and plan objectives and goals strategically
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Flexible and adaptable, able to change and alter according to changes in projects or business environment
• Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
• Basic computer skills including familiarity with Word, Excel, Outlook and Internet usage

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Office / Non-Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb. May have possible exposure to dust, and may require the ability to lift and/or push up to 50 pounds 33% - 66% of the time.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.