Category: Information Technology

Employment Type: Contract

Reference: BH-372445

Network Operations Admin- NOC is needed for a contract opportunity with our client in the gaming and entertainment industry located in California/Austin TX

Duration: 6 months initial Contract (potential extension)
Start date: May 2024
Location: Onsite -Full time hours ( San Diego or Austin branch location)
Work Shift: Friday to Tuesday 3 pm to 12 midnight
Hourly pay rate: max rate of $35.57
** Client is not able to do sponsorship of visa or C2C**

What we're looking for:
* ChatOps experience (Slack) - Creating channels / coordinating resources / engaging customers primarily through the Slack
* Customer service - working with customer service reps to high level engineers
* ServiceNow
* Confluence / JIRA
* IP knowledge - subnetting and general IP concepts like subnetting etc.
* Light Active Directory experience
* Basic security experience - helping with password unlocks / helping users create tickets and directing them to SOPs/ Runbooks to resolve their issues
* Working on Project in a Team format and also alone - keeping yourself on track by finishing your assignments on time or early
* Experience with Office360 - Word - Outlook - Excel - MS suite etc...
Nice to Have:
* Streaming knowledge for games using MS Teams or other applications
* Event management - using an alert system BigPanda / or other event management systems / taking ownership of alerts and troubleshooting them using Runbook's /SOPs
* Basic Knowledge in Splunk/ Datadog
* Basic Knowledge in API concepts and applications
* ITIL experience in:
* Incident Management
* Problem Management
* Change Management
Additional Attributes:
* AWS knowledge / Kubernetes / or any other cloud technology
* Good understanding of software development processes.
* Familiarity with open-source technologies
* Client-side database programming experience with SQL, Perl would be a plus.
* A high school diploma or GED
Preferred Experience / Education:
* Three to five years or relevant experience
* A degree from a four-year college (i.e., BA. BS)

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit to contact us if you are an individual with a disability and require accommodation in the application process.