JOB PURPOSE:

The Driver's primary responsibility is to safely and efficiently transport individuals and families, with a particular focus on serving vulnerable populations associated with shelter programs. Strong driving skills are a fundamental requirement, and applicants must possess a valid driver's license with a proven track record of safe driving. Compliance with all state and local driving laws and regulations is mandatory to guarantee the safety of both passengers and the general public. Furthermore, the Driver will play a crucial role in enforcing COVID-19 guidelines, including limiting passenger numbers, providing and ensuring the use of personal protective equipment (PPE), and maintaining a thoroughly cleaned and sanitized transportation vehicle.

ESSENTIAL JOB RESPONSIBILITIES:

* Transport clients and their families from the shelter to the local bus stations and appointments as assigned by the Shelter Manager and Leads.
* Provide local transportation as assigned by Leadership.
* Work irregular shifts, irregular days and be available when required to transport the service population to assigned destinations.
* Maintain a calendar that tracks and coordinates clients travel needs to ensure they get to assigned destination on schedule.
* Maintain accurate and up to date travel logs with shift hours.
* Provide safe, secure and supervised transportation of the service population assigned to this position for transport.
* Use two-way communication radios, cell phones and other equipment as assigned.
* Cooperate with law enforcement authorities in the event an official request, testing for drugs and alcohol.
* Provide consistent and effective communication with supervisor for any transportation concerns or needs including vehicle issues, coordination difficulties and change in travel plans.
* Provide transportation from the Shelter to Travel/Transit hub station.
* Must have the ability to remain calm in stressful driving situations (e.g. traffic).
* Must have a polite and professional disposition.
* Must be willing to assist staff loading/unloading luggage and provide staff assistance getting on or off vehicle as needed.
* Abide by all state and local driving laws and regulations to ensure the safety of both passengers and the public.
* Document all serious incidents, daily progress, changes in operations and activities completely, accurately in a timely manner and in compliance with agency policies and procedures.
* Ensure monthly vehicle/fleet maintenance is completed and logged.
* Ensure daily safety checklists are completed and logged prior to taking vehicle off property.
* Report any mechanical issues regarding fleet to leadership.
* Participate in scheduled meetings, team decisions and operations.
* Take a passenger van safety training program course.
* Other duties as assigned.
* Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

ESSENTIAL QUALIFICATIONS:
EDUCATION: High school diploma or GED is required.
EXPERIENCE: Must be a carry a Class C drivers license; 2+ years' experience driving a passenger van.

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion.
LICENSES: Driver's License with clear record.
VEHICLE: Must have daily use of a vehicle without prior notice.
OTHER: Must be available and willing to travel to various locations with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Must be 21 years or older. Eligible to receive, pass, and maintain security investigation background check - initiated by the National Background Investigations Bureau. Must be a U.S. citizen or a Lawful Permanent Resident. Pass a criminal history screen, including state and local child protection agency registries; Ability to work independently and exercise a high level of confidentiality;

EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.