Human Service Case Manager - Bilingual (Spanish/English)
Austin, TX 
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Posted 10 days ago
Job Description

Human Services Case Manager

Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.

Case Management Support Specialist will provide refugee resettlement and integration support for ongoing and collaborative efforts by federal, state, and local governments, NGOs, non-profits, resettlement agencies, and community organizations.

Compensation & Benefits:

  • Estimated Starting Salary Range for Human Services Case Manager: $ 33.00 to 34.95 hourly.
  • Pay commensurate with experience.
  • Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided.
  • Benefits are subject to change with or without notice.

Human Services Case Manager Responsibilities Include:

  • Responsible for the direct management of individual refugee cases and timely delivery of core services, and consistent documentation of services to each refugee family assignment.
  • Provides on-going consolation and assistance to resettlement partner staff.
  • Assist in securing suitable/affordable housing and coordinate the delivery of furniture/supplies to newly arriving refugee families.
  • Ability to conduct a home visit and, when necessary, transport and accompany clients to assist in their access to different government and community services.
  • Coordinate initial services for arriving refugees and develop individual service plans. Continue to assess individual and household needs according to program guidelines throughout the service period.
  • Collaborate with local health departments, social services offices, mental health providers, school systems and other services providers to ensure required services deliveries to refugees.
  • Ensures language and cultural competency, mental health and social services in support of program.
  • Performs other job-related duties as assigned.

Human Services Case Manager Experience, Education, Skills, Abilities requested:

  • Bachelor's Degree in social work, counseling, or related fields preferred.
  • No less than 2 years of professional experience providing case management services, including refugee resettlement, immigrant support, and or non-profit operations.
  • Equivalent combination of education and experience.
  • Bilingual (enter language requirement) communication skills are required.
  • Ability to communicate clearly and effectively via oral and written means.
  • Ability to present a positive demeanor to individuals, their families, staff, supportive services personnel, and the general public.
  • Ability to communicate clearly and effectively via oral and written means.
  • Ability to present a positive demeanor to individuals, their families, staff, supportive services personnel, and the general public.
  • Ability to remain calm during difficult circumstances and emergencies.
  • Able to effectively manage significant documentation.
  • Advanced knowledge of case management services and community resources; Federal, state, tribal and territorial disaster assistance programs, housing & utility assistance and disability benefits.
  • Proficient in utilizing Outlook, Word and Excel; PowerPoint, Access, Visio.
  • Must pass pre-employment requirements of Cherokee Federal.

Company Information:

Cherokee Nation System Solutions (CNSS) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNSS, visit cherokee-federal.com.

#CherokeeFederal #LI

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Job Titles:

  1. Refugee Case Manager
  2. Bilingual Resettlement Coordinator
  3. Immigration Support Specialist
  4. Multilingual Case Worker
  5. Cross-Cultural Integration Advocate

Keywords:

  1. Bilingual Case Management
  2. Refugee Resettlement
  3. Integration Support
  4. Multilingual Communication
  5. Immigration Assistance

Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.


We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites: EEO Statement | EEO Poster

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may email “CNB.Compliance@cn-bus.com” for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Work Hours (i.e. shift)
Day
Required Education
Bachelor's Degree
Required Experience
2+ years
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