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Bilingual Patient Service Representative
Fortune 500 company, offering excellent company benefits
Austin, TX
Job Description
The Patient Service Representative is responsible for greeting patients and collecting, recording and balancing payments.
Primary Responsibilities:
Greet patients as they arrive and manages 20-minute wait time
Assist patient with intake processes including copying required documents
Collect co-payments, co-insurance and deductibles and issues receipts
Manage cashier box and daily deposits according to company policies
Process walk-in patients and visitors
Answer phones and schedule appointments
Manage medical records (maintains, files/scans, prepares for schedule)
Ensure all correspondence is scanned and/or filed in a timely manner
Process requests for medical records release and maintains appropriate logs
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Qualifications - External
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of medical office experience including data entry
Working knowledge of medical office procedures and medical terminology
This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor’s diagnosis of disease
Preferred Qualification:
Bilingual English/Spanish
ICD 9 and CPT coding experience
Primary Responsibilities:
Greet patients as they arrive and manages 20-minute wait time
Assist patient with intake processes including copying required documents
Collect co-payments, co-insurance and deductibles and issues receipts
Manage cashier box and daily deposits according to company policies
Process walk-in patients and visitors
Answer phones and schedule appointments
Manage medical records (maintains, files/scans, prepares for schedule)
Ensure all correspondence is scanned and/or filed in a timely manner
Process requests for medical records release and maintains appropriate logs
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Qualifications - External
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of medical office experience including data entry
Working knowledge of medical office procedures and medical terminology
This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor’s diagnosis of disease
Preferred Qualification:
Bilingual English/Spanish
ICD 9 and CPT coding experience
Contact Information
Spanish/English highly preferred
Job Summary
Company
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
8am-5pm
Required Education
High School or Equivalent
Required Experience
1+ years
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